What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you process an order or registration.
When do we collect information?
We collect information from you when you place an order, submit an event registration, subscribe to a newsletter or enter information on our site (e.g. fill-out the Contact Us form).
How do we use your information?
We may use the information we collect from you when you place an order, when you register for an event, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To quickly process your transactions.
- To send periodic emails regarding your order or other news and/or information about our work.
How do we protect visitor information?
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
Our website is scanned on a regular basis for security issues in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
In addition, all communications with our web servers, including sensitive/credit information you supply, is encrypted via Secure Socket Layer (SSL) technology. All transactions are processed through a gateway provider and are not stored or processed on our servers. All payment information is transmitted and stored in a fully PCI-compliant environment. NeonCRM, our content management system maintains PCI compliancy through ControlScan, a third-party auditor, through which security audits are submitted on a quarterly basis.
Do we use ‘cookies’?
- Help remember and process the items in the event registration and donation “shopping cart”.
- Understand and save users’ preferences for future visits.
Additional cookies needed in support of Google Adsense, Analytics and Facebook advertising may be used at various times in support of advertising efforts.
If you disable cookies on your computer, some website features will be disabled. It will turn off some of the features that make your site experience more efficient and some of our services will not function properly.
The shopping cart and checkout functionality will not work without cookies enabled. However, you can still place orders over the telephone.
While we do employ secure 3rd party systems (e.g. our Customer Relationship Management system, Neon, as noted above), we do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We do not include or offer third-party products or services on our website.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have implemented the following:
- Demographics and Interests Reporting
We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and/or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
According to CalOPPA we agree to the following:
Users can visit our site anonymously.
Users are able to change their personal information:
- By emailing us
- By calling us
- “By accessing their account on our site”
How does our site handle do not track signals?
Our site does not honor do not track signals. We do not honor them because our eCommerce functionality would not function without cookies and related technologies.
Does our site allow third-party behavioral tracking?
It’s also important to note that we do not allow third-party behavioral tracking.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under 13.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions.
- Process orders/event registrations and to send information and updates pertaining to orders/event registrations.
- We may also send you additional information related to volunteering and/or service.
- Market to our mailing list or continue to send emails to our donors, volunteers, and subscribers after the original transaction has occurred.
To be in accordance with CAN SPAM we agree to the following:
- NOT use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can
- Follow the instructions at the bottom of each email.
and we will promptly remove you from ALL correspondence.
Friends of the Verde River
PO Box 2535
Cottonwood, AZ 86326